Frequently Asked Questions

How can we help?

Does Cognito have an ADHD program?
What is Cognito?
Who can use Cognito?
Who may not benefit from Cognito?
How much does Cognito cost?
Do I need multiple subscriptions if I have multiple conditions?
Does Cognito service all ages?
What is the minimum time commitment to Cognito?
Can I cancel my ADHD subscription at any time?
Is Cognito safe and secure to use online?
Can my insurance cover the costs associated with Cognito?
Where is Cognito’s head office located?
When did Cognito launch?
Why did we launch Cognito?
What is Cognitive Behavioural Therapy?
Is CBT a mandatory part of the program?
What is a CBT Care Provider?
Can my provider fill out medical forms?
How do medication refills work?
What is covered by the monthly cost?
What medications are covered with Cognito?*
What should I do if I feel that my CBT Provider is not a fit?
Can I request a new CBT Provider that fits my schedule?

Still have questions?

Reach out to us - say hello@getcognito.ca

Start your journey to better mental health

Affordable and personalized virtual therapy with prescription medicine delivered to your door.

If you are in emotional distress, please contact the resources below
Website
Website
Emergencies
Call
For emergencies dial 9-1-1 or present to your nearest emergency department.